Privacy Policy

1. Introduction

Cappadocia Taxi ("we", "us", or "our") operates the website cappadocia.taxi and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our transportation services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when using our services, including:

Full name
Phone number (including WhatsApp)
Email address
Hotel or accommodation address
Flight details (airline, flight number, arrival/departure times)
Number of passengers and luggage information
Payment information (processed securely by third-party payment providers)

Automatically Collected Information

When you visit our website, we may automatically collect:

Browser type and version
Operating system
IP address
Pages visited and time spent
Referring website
Language preference

3. How We Use Your Information

We use the collected information for the following purposes:

To provide and manage airport transfer and taxi services
To communicate with you regarding bookings and service updates
To send booking confirmations and trip details via WhatsApp or email
To improve our website and services
To respond to inquiries and customer support requests
To comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: With drivers and transportation partners necessary to fulfill your booking
Payment Processors: With secure payment providers to process transactions
Legal Requirements: When required by law, regulation, or legal process
Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings. Essential cookies required for website functionality cannot be disabled.

7. Third-Party Services

Our website may contain links to third-party websites and services, including:

WhatsApp (for booking communication)
Google Maps (for location services)
Google Analytics (for website analytics)
Social media platforms (Instagram, Facebook)

These third-party services have their own privacy policies, and we are not responsible for their practices.

8. Your Rights

Depending on your location, you may have the following rights:

Access to your personal data
Correction of inaccurate data
Deletion of your data
Restriction of processing
Data portability
Objection to processing

To exercise any of these rights, please contact us using the information provided below.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Booking records are typically retained for up to 2 years for accounting and legal purposes.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: info@cappadocia.taxi
Phone: (+90) 532 489 0941
Address: Cavusin / Avanos, Cappadocia Region - Nevsehir, Turkey